At Mycheapsoft.in, we aim to provide reliable, genuine, and affordable software solutions. This Warranty Policy explains the coverage, limitations, and support provided for all digital products sold on our platform.

1. Warranty Coverage

All digital software licenses purchased from Mycheapsoft.in come with a limited warranty against:

✔ Invalid or Non-Working Product Keys

If the product key you receive is invalid or does not activate, we will provide:

  • A replacement key, or
  • A full refund (if replacement is not available)

✔ Early Expiry of Subscription

If a product that is supposed to work for a specific duration expires earlier than promised, we will:

  • Provide a new working license, or
  • Offer partial or full compensation, depending on the issue

2. Warranty Duration

The warranty period is based on the product purchased:

  • Lifetime products → Warranty covers activation issues only at the time of delivery.
  • Subscription-based products (Monthly/Yearly) → Warranty applies until the subscription period ends.
  • Shared or Team Accounts → Warranty covers access issues within the purchased validity period.

3. What Is Not Covered Under Warranty

The warranty does not cover:

  • Issues caused due to incorrect installation by the user
  • Compatibility problems with devices that do not meet system/software requirements
  • Loss of access due to password changes or account misuse by the customer
  • Damage or loss caused by third-party tools, malware, or improper usage
  • Licenses already activated successfully and later removed or reset by the user
  • Misuse of shared/team accounts
  • Any issue reported after the warranty/validity period has ended

4. Warranty Claim Process

To raise a warranty request, customers must provide:

  • Order ID/Payment Screent
  • Email / phone number used for purchase
  • Screenshot or screen recording of the issue
  • Software version and device information

After receiving the details, our support team may take 24–48 hours to verify the problem and provide a resolution.

5. Resolution Options

Depending on the nature of the issue, Mycheapsoft.in may provide:

  • Replacement of license
  • Extension of subscription
  • Account reactivation
  • One-time complimentary support
  • Refund (if no resolution is possible)

6. Customer Responsibilities

To maintain warranty eligibility, customers must:

  • Use the software according to vendor guidelines
  • Avoid sharing login credentials for shared/team accounts
  • Not attempt to modify, resell, or misuse the provided license
  • Keep proof of purchase for verification

7. Contact Support

For any warranty-related questions or claims, contact our support team:

📞 Phone: +91 77174-54343
📧 Email: help@mycheapsoft.in

We aim to respond as quickly as possible to resolve your issue efficiently.

8. Policy Updates

Mycheapsoft.in may update this Warranty Policy periodically. Any changes will be posted on this page.