At Mycheapsoft.in, we strive to provide our customers with genuine, high-quality software solutions at affordable prices. Customer satisfaction is our priority, and we aim to maintain complete transparency in our services.
This Refund Policy outlines the terms under which refunds may be requested and approved.

1. Digital Product Nature

All products sold on Mycheapsoft.in are digital software licenses or subscriptions, delivered instantly or within the mentioned delivery time.
Once the software/license key is delivered, it is considered used and activated, therefore non-returnable and non-refundable, except under special circumstances listed below.

2. Eligibility for Refunds

Refunds may be provided only in the following cases:

✔ Invalid or Non-Working License Key

If the delivered software key does not work or shows activation issues, customers must report the issue within 48 hours of purchase.
Our team will verify the issue and provide either:

  • A replacement key, or
  • A full refund (if replacement is not possible)

✔ Product Not Delivered

If the software/license key is not delivered within the promised time and no response is received after contacting our support team, a refund request may be initiated.

✔ Wrong Product Delivered

If you receive a product different from what you purchased, we will replace it or issue a refund.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • If the customer purchased the wrong product by mistake.
  • If the product is already activated successfully.
  • If the issue arises due to system incompatibility, user error, or lack of required device specifications.
  • If the product is part of a discounted bundle offer.
  • If more than 48 hours have passed since the delivery.

4. Verification Process

To process a refund request, customers must provide:

  • Order ID/Payment Screenshot
  • Screenshot/video proof of the issue
  • Email/phone number used during purchase

Our support team may take 24–48 hours to verify the claim.

5. Refund Method & Timeline

Once approved, refunds will be issued through:

  • UPI
  • Bank Transfer
  • Original payment method (if applicable)

Refund processing time: 3–7 business days.

6. Contact Us for Support

If you face any issue with your purchase, our team is here to help.

📞 Phone: +91 77174-54343
📧 Email: help@mycheapsoft.in

We recommend contacting us first for quick resolution before requesting a refund.

7. Policy Updates

Mycheapsoft.in reserves the right to modify or update this Refund Policy at any time. Changes will be reflected on this page.